home about us press room careers contact us thomson.com  
isi researchsoft
  support buy online register  
find solutions for:
professional
students
organizations
products
conferences and events
 
endnote
procite
reference manager
writenote
refviz

 

" "
Reference Web Poster header

Reference Web Poster Tech Support FAQ

Problem: Why are databases on a separate server (e.g. file server) from the web server are not recognized by RWP?

Background Information: All NT processes must run under the context of a user-account. Microsoft recommends that public (Web) processes be run in an account other than the system account and for this reason we create the IRWP_WEBPOSTER account. This account is created locally at the time of install on the webserver and will not be registered in the security database with either the PDC (NT Network) or the appropriate Novell Server by default.

Solution: Start by creating an NT Domain Account. This will become the new security context that RWP operates under. The next step will be to assign specific permissions to the directory that the databases will reside in. The new account should be specified explicitly (i.e. not relying on the 'Everyone' group as in NT) with RXW permission to the database folder on the file-server. RWP will not write to the database but will need to create a temporary index file for it in the directory. Proceeding to the webserver (make sure RWP status is OFF before doing this) go to START>RUN and type dcomcnfg. Select the RISWSrvr.Application from the list of applications and click on PROPERTIES. Go to the IDENTITY tab and make sure the THIS USER is the option selected. Now BROWSE for the domain user, type the password, and click on OK. Upon reloading the databases and reactivating RWP you should be able to access the databases again.

 

 

Disclaimer | Terms of Use
Privacy Policy