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Reference Web Poster header

Reference Web Poster Tech Support FAQ

Problem: When I load the RWP web page my images do not show up. How do I correct this?

Solution: There are two cases where this can happen. At 72% the installer is searching the hard-drive for a version of Netscape's Web Server. If the hard-drive is large then it may take a while for the installer to have searched the hard-drive.

More commonly, the installer hangs at 72% due to a problem where the directories created for Web Poster do not inherit the rights and permissions of the parent directory and the installer cannot proceed. This usually happens when RWP 1.2 is being installed over RWP 1.1 or 1.0 on NT 4 systems. To avoid this problem, use the uninistaller to uninstall the previous version of RWP. Also delete the RWP registry keys manually (see troubleshooting guide) as well as the RWP directories in C:\Program Files. Upon starting a new installation, RWP should not hang.

 

 

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