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Reference Web Poster header

Reference Web Poster Troubleshooting Guide for RWP 1.1 on Windows NT4/IIS 4 Systems

To ensure the server is properly configured, please check the following items:

NT Directories (Right-Click, Properties, Security)
R = Read, X = Execute, W = Write, FC = Full Control

Directory: Account Permissions
C:\ IRWP_WEBPOSTER (RX)
C:\Program Files\WebPoster IRWP_WEBPOSTER
IUSR_machinename
(RX)
(RX)
C:\Program Files\WebPoster\Databases
IRWP_WEBPOSTER
(RXW)


Note: Installing to another drive is NOT recommended.

Virtual Directories (Internet Service Manager or MMC, Default Web Site, RIS, Right-Click. Properties)

  • Virtual Directory Tab: If, under the Application Settings, the admin see's a button named CREATE then click on it. If not just continue with the following: Name should be blank, "Run is Isolated Memory Space" should be checked, and Permissions should be set for Execute.
  • Directory Security Tab: Have them click on the first EDIT button on the screen. Of the three options checked here, only Anon access should be checked. The admin should NOT change the account on this screen.

DCOM (Start, Run, dcomcnfg, RISWSrvr.Application, Properties, Identity Tab)
Set RWP's status to OFF before proceeding:
"This user" should be set to one of the following:

  • If the machine is the Primary Domain Controller (PDC) then regardless of any other aspects in the domain the account should be set to: IRWP_WEBPOSTER
  • If the machine is of any other roll (Stand-alone) then the account should be set to MACHINENAME\IRWP_WEBPOSTER
If the password fields are blank then they need to be set.

One of thing that can be done with NT 4 is to add IRWP_WEBPOSTER to the group called MTS_IMPERSONATORS. The reason this group exists is to give impersonator accounts that perform application tasks on behalf of a "guest". enough permissions execute web applications on the machine.
Go to: Start, Program Files, Admin Tools, User Manager for Domains, User, Select Domain (for non-PDC's - this is the most common case), "\\machinename", OK, Double-Click IRWP_WEBPOSTER, Groups, Add MTS Trusted Impersonators, OK, OK, Close, Exit.

Registry (Start, Run, regedt32 (not regedit))
Editing the Windows Registry should only be performed by those individuals who are comfortable doing so. An error created in the Windows registry has the potential to damage the operating system.
Go to HKEY_LOCAL_MACHINE>SOFTWARE>RESEARCH INFORMATION SYSTEMS. Give IRWP_WEBPOSTER full control over this key and all the keys underneath it.

 

 

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